Few Hospitals Aggressively Sue Patients to Pay Bills, and Some Don't Bother At All
Center Business Development Manager Mark Rukavina and Center Senior Advisor Jessica Curtis are quoted in a Health Affairs article looking broadly at the prevalence of hospitals and health systems suing patients to collect bills.
Methodist Le Bonheur Erases Debts of More Than 6,500 Patients It Sued
Center Senior Advisor Jessica Curtis is quoted in by MLK50.com on the news that Methodist Le Bonheur Healthcare in Memphis, has forgiven the debts of 6,500 consumers whom it had been previously subjecting to aggressive collection practices.
Beyond the Medical Debt Trap
Center Senior Advisor Jessica Curtis is quoted in ongoing reporting by MLK50.com on highly aggressive debt collection practices increasingly coming to light at non-profit hospitals, and how the issue is starting to get attention at the federal level.
As Costs Mount, States Scramble for New Ways to Pay for Late-In-Life Care | The Boston Globe
Center Research Director Marc Cohen, PhD, is quoted in a Boston Globe article on how a number of states are grappling with the rising tide of long-term care costs for their aging populations.
“Humbled”: Nonprofit Christian Hospital Dials Back Aggressive Debt Collection and Raises Wages After Our Investigation | ProPublica
Center Senior Advisor Jessica Curtis and Business Development Manager Mark Rukavina were quoted in this ProPublica article on Methodist Le Bonheur Healthcare's decision to back away from its reported aggressive collection practices.
5 ways Methodist Can Repair Damage From Aggressive Debt Collections | MLK50
Center Senior Advisor Jessica Curtis and Business Development Manager Mark Rukavina authored this MLK50.com article suggesting ways Methodist University Hospital in Memphis can address the consumer harms inflicted by past aggressive collection practices.
Names in the News | Politico PULSE
Our new Executive Director, Emily J. Stewart, is announced in Politico PULSE.
Building Consumer Engagement In Health Care: From Transactional To Transformational | Health Affairs Blog
Center Director Ann Hwang, MD, authored a "Grantwatch" post on the Health Affairs blog on strides being made in transformational engagement through the Consumer Voices for Innovation grant program, now in its second phase.
Piedmont Now Requires 25% Advance Payment for Self-Pay Patients | Modern Healthcare
Center Business Development Manager Mark Rukavina is quoted in Modern Healthcare citing concerns that advance payment requirements for self-pay patients could cause chilling effect on needed care.
Joint AGS‐CCEHI Survey Offers Insights into Patient Engagement in Geriatric Clinical Settings
In an article in the Journal of the American Geriatrics Society (AGS),Center Director Ann Hwang, MD, along with Gregg Warshaw, MD, investigate geriatric consumer engagement within care settings, and opportunities to increase or improve engagement.
A debt collector goes after Crozer patients for hospital bills they’ve already paid | The Philadelphia Inquirer
Center Business Development Manager Mark Rukavina talks to the Philadelphia Inquirer about federal regulations that protect patients from medical debt.
Ten Things I Learned From Rob During a Lifetime of Health Care Advocacy | The American Journal of Ambulatory Care Management
Our strategic policy director, Michael Miller, outlines the ten lessons he learned from our late executive director, Rob Restuccia.
Will 2019 Kick Off a New Era in Person-Centered Care?
In an article in the American Journal of Managed Care, Center Director Ann Hwang, MD, and Center Research Director Marc Cohen, PhD, discuss both the implications and limitations of Medicare’s star rating system.
Designing the Future of Care for Dually Eligible Medicare–Medicaid Enrollees | The Commonwealth Fund
In a new "To the Point" blog post from The Commonwealth Fund, Ann Hwang, MD, director of the Center for Consumer Engagement in Health Innovation, discusses several recent developments the are likely to transform the landscape of care for dual eligibles.
Will Ties To A Catholic Hospital System Tie Doctors’ Hands? | Kaiser Health News
Lois Uttley, Director of Community Catalyst's Women's Health Program, is quoted in a Kaiser Health News article about a proposed closer affiliation between UCSF Medical Center and Catholic hospital system, Dignity Health.