Recommendations to Improve Consumer Engagement in Quality Measurement
This companion resource to the report "Engaging Consumers in the Quality Measurement Enterprise" summarizes the recommendations identified in the report, both for quality measurement leaders and for consumer advocates.
Key Steps in Creating and Using Quality Measures
This companion resource to the report "Engaging Consumers in the Quality Measurement Enterprise" provides an overview of the life cycle of quality measures and opportunities for consumer engagement.
Block Grants and Per Capita Caps Would Dismantle Medicaid as We Know It
This fact sheet explains how block grants and per capita caps results in fewer people being able access to Medicaid coverage that meets their needs.
Bringing Independence Home: Housing-Related Provisions Under Medicaid 1915(c) HCBS Waivers
This issue brief from the Center for Consumer Engagement in Health Innovation analyzes housing services provided under 1915(c) Home and Community Based Services waivers.
Meaningful Consumer Engagement in Pre-Arrest Diversion Programs
Engaging consumers improves program design, increases community buy-in and trust, reduces costs and enhances success. This resource explores ways diversion programs can engage program participants & the community through meaningful and strategic avenues.
Building Support for Pre-Arrest Diversion Through Coalitions
Building a coalition is an essential early strategy in creating and sustaining a pre-arrest program. This resource provides steps and strategies that can be taken to build a strong diversion coalition.
Engaging Veterans in Close the Gap Campaigns
Advocates have a unique opportunity to engage veterans in campaigns to close the Medicaid coverage gap. Fifty-four percent of uninsured veterans live in states that have chosen not to draw down federal funds to improve Medicaid coverage under the ACA.
Medicaid Non-Emergency Medical Transportation: An Overlooked Lifeline for Older Adults
This issue brief, jointly released by Justice in Aging and the Center for Consumer Engagement in Health Innovation, explores challenges to accessing Medicaid's NEMT benefit and shares a series of recommendations that would improve the service.
Asking the Right Questions to avoid Churn
This tip sheet provides enrollment specialists an additional tool to use to when helping consumers apply for or re-enroll in health coverage and avoid churn.
Health Insurance Churn: The Basics
This fact sheet provides basic information of health insurance churn including common factors that cause churn and its health impacts on consumers.
Hospitals Investing in Health: Community Benefit in Massachusetts
Tax exempt non-profit hospitals around the country spend billions of dollars each year as part of their community benefit obligations. But do those investments really move the needle in improving community health?
Financing and Sustainability Options for Pre-Arrest Diversion Programs
Our society jails too many people with substance use disorders or mental illness. This brief describes funding sources for programs that divert people at risk of arrest to health/social services and offers tips on tapping those sources.
Consumer Engagement in Medicaid Accountable Care Organizations: A Review of Practices in Six States
The Center for Consumer Engagement in Health Innovation evaluated progress on consumer engagement six states with Medicaid ACO programs: Colorado, Maine, Minnesota, New Jersey, Oregon and Vermont.
Consumer Policy Platform for Health System Transformation
This document frames and expands upon the six policy priorities that are at the heart of our work at the Center for Consumer Engagement in Health Innovation.
Massachusetts Working Group on Substance Exposed Newborns: A memo to summarize findings
Community Catalyst has convened a working group within Massachusetts to discuss the issue of substance-exposed newborns, and what work is happening around this issue.